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Privacy Policy

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Purchase Agreement

Updated: 4/28/2010

This Privacy Policy describes how we collect, use and share personal and account information that we obtain in connection with services provided to our clients. These privacy practices apply to past, current and potential future clients as well as any others who may be involved with GolfTEC. As used in this Policy, the terms "we" and "our" refer to GolfTEC Enterprises, LLC and its affiliates. Current clients and any other users of GolfTEC services are subject to our present Terms and Conditions stated below.

Privacy Inquiries

If you have a question regarding this Privacy Policy or a concern about our privacy practices, please e-mail us at appointments@golftec.com, call 1-877-4-GOLFTEC (1-877-446-5383) or write us at 12450 E Arapahoe Rd, Suite B, Centennial, CO 80112.

Collection of Information

We may collect information about you or your account history several different ways: from what you provide to us when you become a GolfTEC client; when you use the services; from GolfTEC Web pages you visit; or from calls or e-mails between us. Information we collect about you includes: contact information (such as name, mailing address, phone number and e-mail); credit card and billing information (such as cardholder name, card number and purchase history); and other personal information that helps us customize our services, such as your requests for special orders, use of specific services, or attendance at clinics and similar events.

Use of Your Information

We may use your information to: (a) provide GolfTEC services to you; (b) check or maintain your GolfTEC account; (c) evaluate and improve our service; (d) enforce GolfTEC policies with you or others; (e) prevent fraud or misuse of GolfTEC service; (f) comply with legal requirements, valid court orders and exigent circumstances; (g) help protect the rights, property, or safety of you or others; (h) offer you new or additional products or services; (i) perform market research or (j) provide our monthly newsletter.

Information Sharing

It is GolfTEC's policy that we not disclose, compile or resell your personal information or information about your current GolfTEC purchases and account status to any vendor, with the exception of Golfsmith, Sports Illustrated Golf Group, and third-party research partners. Any information shared with research partners will be limited to research only and restricted from any promotional use. GolfTEC may enter into relationships with outside partners and vendors that include special opportunities available to our clients and leads. In these cases, we will send you communications on behalf of those vendors. We may share statistical or aggregated non-personal data about our clients or perspective clients with advertisers, partners, sponsors and other third parties.

GolfTEC Web Sites

You may use the GolfTEC Web site to learn about our services without disclosing any personal information. There are several opportunities on our Web site for you to provide us with information about you, such as your name, mailing address and e-mail address, to request information or enroll in promotional programs. We may use "cookies" and other tracking devices on our Web site. Using cookies on our sites provides benefits to you, such as allowing you to maintain your account login information between visits, or quickly directing you to preferred pages on our site. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your internet service provider.

You may elect to refuse cookies. Please refer to your browser's Help instructions to learn more about cookies and how to manage their use.

We are committed to safeguarding your personal information. However, we cannot guarantee the security of any information transmitted over the internet. You provide information over the internet at your own risk. Our sites may contain links to third-party sites that we do not control or that are not covered by this Privacy Policy. We recommend that you check the privacy statement of other sites you visit before providing any personal information.

Security of Your Personal Information

It is important to GolfTEC to protect your personal information. We implement and maintain reasonable technical, physical and administrative safeguards to protect the security and confidentiality of client personal information under our control from theft, loss, misuse, improper disclosure, distribution or alteration.

Control of Your Personal Information

You may modify, correct, change or update your contact information at any time by contacting a GolfTEC Advisor via e-mail at appointments@golftec.com, calling 1-877-4-GOLFTEC (1-877-446-5383) or write us at 12450 E Arapahoe Rd, Suite B, Centennial, CO 80112. While we use reasonable efforts to ensure that the personal information we hold about you is accurate, complete and current, we generally rely on you to inform us about changes to your contact or other relevant information (e.g., name, address, telephone number, etc.).

You may also contact us to be placed on our do-not-contact lists (mail, e-mail and telephone) so you won't receive marketing materials from us. If you are a GolfTEC client on this list, you may still receive notice regarding automatic renewal or deactivation of your services; confirmations and reminders of upcoming appointments. Once your name is restricted from contact, you will not receive future marketing offers or the newsletter from GolfTEC.

Changes to the GolfTEC Privacy Policy and the Terms and Conditions (stated below)

We have the discretion to change our Privacy Policy and Terms and Conditions at any time. When changes are made, we will update the "Revised" date at the top of this page. We encourage you to occasionally review our website for updates.

 

Terms & Conditions

Purchase Agreement

Welcome to GolfTEC! You have shown you are committed to taking your game to the next level by purchasing lessons or other services. The following is an explanation of our policies.

GolfTEC Pricing and Promotions

Promotional pricing and products may vary based on location.

Product Activation Policy

GolfTEC offers several time-based services that have a limited lifespan. For each Lesson Pack or Game Plan, the lifespan begins based on one of the following:

New Clients: Date of first lesson or practice activity.

Existing Clients: Date of first lesson or practice activity following the depletion of pre-existing Lesson Pack or Game Plan.

All Lesson Packs or Game Plans must be activated within 12 months of purchase.

GolfTEC Sales and Use Tax Policy

We have prepared this sales tax policy statement to explain to you when and why we collect sales tax on your purchases.

IMPORTANT NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state's department of revenue website.

GOLFTEC COLLECTS SALES TAX in states where we have physical presence (or nexus), including Colorado. GolfTEC also collects sales tax in Alabama, Arizona, California, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

GOLFTEC DOES NOT COLLECT SALES TAX in any state NOT listed above because GolfTEC is not required to collect sales or use tax in these states.

FOR OUR TAX-EXEMPT CUSTOMERS:
GOLFTEC DOES NOT COLLECT SALES TAX if we have your exemption certificate on file.

Product Life Span

Most of the Lesson Packs and Game Plans have a specified life-span. Lesson Packs and Game Plans include an available number of lessons to be taken by you. In-bay practice is limited to 90 minutes per week. TECFit club fitting and game tracking have 12-month life spans.

Duration of Lessons, Club Fitting & Practice Services and Game Plans from date of purchase

Refunds

Refunds on Lesson Packs or Game Plans are granted within 30 days from the date of purchase. Refunds are prorated based upon: (i) lessons taken or days elapsed since purchase date (whichever is applicable); and (ii) less quantity or plan discounts given at time of purchase which shall no longer apply. There are no refunds given after 30 days from the date of purchase. There are no refunds given after 30 days from the date of purchase. Refund policies may vary based on location of purchase.

Cancellations / No Shows

GolfTEC reserves the right to charge for any appointment scheduled that you either: (i) cancel within 24 hours of the time of the appointment; or (ii) if you do not show up to an appointment. Appointments can be canceled or rescheduled outside of 24 hours without charge.

Release

You assume all risks incidental to participating in lessons, practice, and other services, whether such activity is held inside or outside a GolfTEC Improvement Center. You release GolfTEC from all liability and represent that you are in good health, that you have no special physical needs or limitations, unless otherwise disclosed to GolfTEC.

Questions about our policies may be directed to either your local Improvement Center or the nationwide call center at 877.4.GOLFTEC (877.446.5383).

Notice

GolfTEC Enterprises, LLC's affiliate, GolfTEC Franchising, LLC, offers GolfTEC franchises. As a result, policies may vary. You may have purchased your lesson program or improvement plan from an independently-owned and operated franchise. If you wish to find out whether the GolfTEC Improvement Center at which you are visiting is a franchised-location or a corporate-owned location, contact our call center at 877.4.GOLFTEC (877.446.5383).

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