Policies, Terms & Conditions

Last Updated: 7/24/2020

Policies, Terms & Conditions

Purchase Agreement

Welcome to GOLFTEC! You have shown you are committed to taking your game to the next level by purchasing lessons or other services. The following is an explanation of our policies, terms & conditions.

GOLFTEC Pricing and Promotions

Promotional pricing and products may vary based on location.

Product Activation Policy

GOLFTEC offers several time-based services that have a limited lifespan. For each Swing Evaluation, Lesson Plan or Club Fitting powered by TECFIT, the lifespan begins based on one of the following:

• New Clients: Date of first lesson or practice activity

• Existing Clients: Date of first lesson or practice activity following the depletion of pre-existing Lesson Plan

• All Swing Evaluations, Lesson Plan or Club Fittings (TECFIT) must be activated within 12 months of purchase

• Plan benefits will terminate after plan time ends
  
  

GOLFTEC Sales and Use Tax Policy

We have prepared this sales tax policy statement to explain to you when and why we collect sales tax on your purchases.

IMPORTANT NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state's department of revenue website.

GOLFTEC COLLECTS SALES TAX in states where we have physical presence (or nexus), including Colorado. GOLFTEC also collects sales tax in Alabama, Arizona, California, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

GOLFTEC DOES NOT COLLECT SALES TAX in any state NOT listed above because GOLFTEC is not required to collect sales or use tax in these states.

FOR OUR TAX-EXEMPT CUSTOMERS:
GOLFTEC DOES NOT COLLECT SALES TAX if we have your exemption certificate on file.

Product Life Span

Most of the Lesson Plans have a specified life-span. Lesson Plans include an available number of lessons to be taken by you. In-bay practice is limited to 90 minutes per week. Club Fitting services have a 12-month life span.

Duration of Lessons, Club Fitting & Practice Services and Game Plans:

Refunds

Lesson Plans - Refunds on Lesson Plans are granted within 30 days from the date of purchase. Refunds are prorated based upon: (i) lessons taken or days elapsed since purchase date (whichever is applicable); and (ii) less quantity or plan discounts given at time of purchase which shall no longer apply. There are no refunds given after 30 days from the date of purchase. Refund policies may vary based on location of purchase.

Merchandise - All merchandise purchases including golf clubs and golf equipment are final. Stock (not customized) merchandise that is unopened and unused may be returned within 30 days from the date of purchase for a full refund less any applicable restocking fees. Merchandise that is defective may be replaced or repaired at the option of GOLFTEC. No refunds will be given on merchandise after 30 days from the date of purchase. Refund policies may vary based on the location of purchase.

Cancellations / No Shows

GOLFTEC reserves the right to charge for any appointment scheduled that you either: (i) cancel within 24 hours of the time of the appointment; or (ii) if you do not show up to an appointment. Appointments can be canceled or rescheduled outside of 24 hours without charge.

Release

You assume all risks incidental to participating in lessons, practice, and other services, whether such activity is held inside or outside a GOLFTEC Training Center. You release GOLFTEC from all liability and represent that you are in good health, that you have no special physical needs or limitations, unless otherwise disclosed to GOLFTEC.

Questions about our policies may be directed to either your local Training Center or the nationwide call center at 877.4.GOLFTEC (877.446.5383).

Notice

GOLFTEC Enterprises, LLC's affiliate, GOLFTEC Franchising, LLC, offers GOLFTEC franchises. As a result, policies may vary. You may have purchased your lesson program or improvement plan from an independently-owned and operated franchise. If you wish to find out whether the GOLFTEC Training Center at which you are visiting is a franchised-location or a corporate-owned location, contact our call center at 877.4.GOLFTEC (877.446.5383).

For GOLFTEC's Privacy Policy, visit https://www.golftec.com/privacy.